Asset lifecycle management, regulatory compliance, and field workforce solutions for regulated sectors.
Energy, utilities, and water companies operate in heavily regulated environments with complex, geographically distributed asset bases. Legacy systems often create data silos between finance, asset management, field operations, and customer billing, making it difficult to maintain compliance and operational efficiency.
Microsoft Dynamics 365 provides a unified platform that connects asset lifecycle management, field workforce scheduling, regulatory reporting, and financial operations in a single system.
Veriland helps energy, utilities, and water companies modernise their operations with D365, replacing fragmented legacy systems with an integrated platform that delivers real-time visibility across assets, field teams, and regulatory obligations.
Managing thousands of distributed assets across networks, from substations to pipelines and treatment works.
Meeting obligations from Ofgem, Ofwat, Environment Agency, and HSE across multiple regulatory frameworks.
Scheduling and dispatching field engineers across wide service areas with the right skills and equipment.
Processing high volumes of meter data with complex tariff structures and regulatory billing requirements.
Managing H&S incidents, risk assessments, and permits to work across hazardous operational environments.
Managing multi-year capital programmes aligned to regulatory price controls (AMP/RIIO).
Asset management, project accounting, and regulatory financial reporting.
Finance, procurement, and asset tracking for smaller utilities.
Intelligent scheduling, mobile workforce, and GIS-based dispatching.
IoT data ingestion, real-time analytics, and predictive maintenance.
Custom H&S apps, process automation, and operational dashboards.
“Veriland helped us consolidate three legacy asset systems into a single D365 platform. Our field engineers now have real-time asset data on their mobile devices, and regulatory reporting that used to take weeks is now generated at the click of a button.”
Director of Operations, Director of Operations at UK Regional Water Company
Yes. D365 Finance & Operations includes asset management modules for maintaining a centralised asset register, scheduling preventive maintenance, tracking asset condition, and managing work orders. For smaller utilities, Business Central with custom extensions can also provide asset tracking capabilities.
D365 centralises the operational and financial data needed for regulatory returns. Power BI dashboards can be configured to track key regulatory KPIs in real time (CML, CI for energy; leakage, C-Mex for water), and automated reports can be generated for submission to regulators.
Yes. D365 integrates with specialist utility billing platforms via APIs and middleware. This ensures meter-to-cash processes are reconciled with the financial ledger, reducing revenue leakage and improving cash flow visibility.
Yes. D365 Field Service provides intelligent scheduling, route optimisation, mobile apps for field engineers, and real-time job tracking. It integrates with GIS systems for location-based dispatching and with IoT platforms for condition-based work order generation.
Yes. Azure IoT Hub integrates with D365 to ingest real-time telemetry from smart meters, sensors, and SCADA systems. This enables predictive maintenance, real-time network monitoring, and automated alerting based on threshold breaches.
Power Platform apps can be built for digital incident reporting, risk assessments, and permit-to-work workflows. Data flows into D365 and Power BI for trend analysis, RIDDOR reporting, and management dashboards.
D365 project management capabilities track capital programmes against regulatory price control allowances. Budget vs. actual tracking is aligned to regulatory periods, with variance analysis and forecasting to support regulatory submissions.
A typical D365 implementation for a utility takes 4-9 months depending on scope. Phase 1 usually covers finance and asset management (3-4 months), with field service, analytics, and IoT integration following in subsequent phases.
H2O America partnered with Veriland to unify fragmented operational data and deploy AI-driven predictive maintenance — reducing unplanned outages by 40%, cutting alert noise by 5x, and transforming asset reliability across critical water infrastructure.
Veriland built a production property search platform for a UK water utility processing 4,000+ orders per month — then rebuilt it from scratch as VeriConvey, an AI-native SaaS product bringing agentic automation to the entire UK conveyancing industry.
Wessex Water replaced 20+ fragmented legacy systems with a unified Dynamics 365 and Azure platform, centralising asset management, field operations, and compliance across 800+ users.
Book a discovery call to discuss how Dynamics 365 can transform your asset management, field operations, and regulatory compliance.
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